Last Updated: 2, March, 2025

At Mentor Scholarship, we strive to provide high-quality services and ensure customer satisfaction. This Refund Policy outlines the terms and conditions under which refunds may be issued for paid services, including online courses. Please read this policy carefully before making a purchase.

1. Eligibility for Refunds

1.1 Paid Online Courses: Refunds may be requested within 14 days of purchase, provided the following conditions are met:

• You have not completed more than 20% of the course content.
• The request is submitted in writing to info.mentorscholarship.com.

1.2 Non-Refundable Services: The following services are not eligible for refunds:

• Completed courses or certifications.
• Services explicitly marked as non-refundable at the time of purchase.

2. How to Request a Refund

2.1 To request a refund, please contact us at info.mentorscholarship@gmail.com with the following information:

• Your full name and contact details.
• The course or service purchased.
• The date of purchase.
• The reason for the refund request.

2.2 Refund requests will be processed within 7 business days of receipt. You will be notified via email once the refund is approved or denied.

3. Refund Processing

3.1 Approved refunds will be issued to the original payment method used during the purchase. Processing times may vary depending on your payment provider.

3.2 If the original payment method is no longer available, please notify us, and we will work with you to arrange an alternative refund method.

4. Partial Refunds

4.1 In certain cases, partial refunds may be issued if:

• You have completed a portion of the course content.
• There are technical issues or errors on our platform that prevent you from accessing the service.

5. Cancellation of Services

5.1 If you wish to cancel a service before it begins, you may be eligible for a full refund, provided the cancellation request is submitted at least 2 days before the start date.

6. Exceptions

6.1 Refunds will not be issued in the following circumstances:

• If you fail to meet the eligibility criteria outlined in Section 1.
• If the refund request is submitted after the specified refund period.
• If the service was purchased during a promotional or discounted period and explicitly marked as non-refundable.
• You can also read our Terms & Conditions and Privacy Policy

7. Contact Us

If you have any questions or concerns about our Refund Policy, please contact us at:

Email: info.mentorscholarship@gmail.com